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IntrAInet
Self Service Solutions_300x300
IoT – Soluciones de autoservicio
IntrAInet
Self Service Solutions_300x300
IoT – Soluciones de autoservicio

Monitorización de modelos

Modelos predictivos / prescriptivos

GAM.
MONITOR GLOBAL DE IA

Se trata de un software de monitorización patentado que permite el control en tiempo real de máquinas y sistemas, optimizando las operaciones y aumentando la eficiencia.

Captura de datos en tiempo real

Preprocesamiento y análisis de datos

Entrenamiento algorítmico del modelo de aprendizaje automático

Detección de anomalías y predicción de fallos

Optimización continua

01

GAM . MONITOR GLOBAL DE IA

Esta solución se puede integrar con casi cualquier tipo de equipo, ya sea mediante una conexión directa o a través de M2M, 3G, 4G, 5G o electrónica dedicada.

GAM permite integraciones de alto y bajo nivel, ya sea extrayendo información directamente de los sistemas monitorizados o accediendo a los repositorios de datos generados por los dispositivos.

 

  • El sistema GAM también puede conectarse a sistemas de gestión de terceros (bases de datos, ERP, CRM, etc).

  • Integración de conectores: IBM Mainframe, JMS, WS, MQ Series, sistemas heredados, Unisys, socket TCP/IP y muchos más.

  • También se admite la integración con los sistemas de mapeo GIS de ECSAGIS.

GAM supervisa todos los dispositivos, equipos y sistemas del cliente componentes en tiempo real a través de Internet, permitiendo acciones remotas y bidireccionales

Gracias a la combinación de GAM e IA, el MTBF de los equipos se reduce y el ROI del cliente aumenta al garantizar un rendimiento operativo óptimo en todo momento.

GAM está compuesto por

  • Una consola de monitorización personalizable

  • Un módulo de IA y ML

  • Una herramienta de integración de sistemas de terceros
  • Una herramienta de gestión de activos e incidentes
  • Un módulo de informes de BI

02

Migration of the client system's presentation layer, a critical interface for the management and operation of its platform.

In the legacy application, the user interface was implemented using tmodjs templates and classic JavaScript, technologies that, although effective, have limitations in terms of maintainability, scalability, and alignment with modern frontend development standards.

The goal of the project was to transform the presentation layer, migrating the tmodjs templates to VueJS 3.5 components developed in TypeScript, maintaining the existing business logic and backend in Java, and ensuring the compatibility and operational continuity of the system.

Through the application of AIPA, the project was completed in 60% less time than estimated, demonstrating the efficiency and accuracy of the technological modernization model implemented.

The project consisted of the complete migration of a document management application, originally developed in HTML, CSS, and JavaScript, to a modern architecture based on TypeScript and React. The main objective was to modernize the platform, improving its maintainability, performance, and scalability, while ensuring compatibility with the client's internal systems and processes.

During the execution, the user interface was reengineered, updating the styles and adapting the design to the corporate visual guidelines. To do this, the client's own components were used, ensuring visual consistency with the rest of their applications and promoting the reuse of elements from their design library.

In addition to the aesthetic modernization, significant improvements were implemented in the code structure and component organization, optimizing loading, facilitating future maintenance, and improving the user experience.

Thanks to the use of AIPA AI, the project—initially estimated to take a year—was completed in just two months, achieving an 80% return on investment (ROI). This result demonstrated the effectiveness of the technical approach adopted, as well as the positive impact of technological modernization on the client's productivity and operational efficiency.

GAM from World Tech Enterprises is central to how RENFE keeps its self-service ticketing network running reliably across Spain’s medium- and long-distance rail services. RENFE is Spain’s national railway operator, carrying millions of passengers every year on regional, long-distance, and high-speed (AVE) routes.

Through GAM, RENFE gains real-time visibility into the health and performance of its self-service kiosks spread throughout stations on the network. The platform continuously monitors device status, connectivity, and critical events so operational teams can detect issues early, intervene quickly, and minimize downtime that could affect ticket sales or passenger experience.

Each kiosk is tightly integrated with RENFE’s core sales systems and payment gateways, enabling secure transactions and up-to-date inventory and pricing at all times. Managed centrally via GAM Monitor, the kiosk network becomes a coordinated, data-driven sales channel that helps RENFE increase availability, reduce queues at staffed counters, and offer passengers a faster, more convenient way to purchase tickets.

GAM from World Tech Enterprises underpins a fast, customer-centric rental experience for Hertz Spain, a leading car rental brand serving business and leisure travelers across Spanish airports, train stations, and city locations. Hertz Spain needed a way to keep service levels high even during intense peak periods, when traditional counter-based processes led to long queues and frustrated customers.

To solve this, WTE deployed a self-service customer registration solution that offloads the most time-consuming, bureaucratic steps from the rental counter. Travelers can now complete registration, enter their details, and prepare their contracts at kiosks before reaching an agent, dramatically shortening waiting times and smoothing the flow of customers.

All kiosks are monitored in real time through GAM, which tracks availability, performance, and incidents across the network. This centralized oversight ensures that issues are detected and resolved quickly, so Hertz Spain can maintain continuous service, reduce operational bottlenecks, and consistently deliver a faster, more satisfying rental experience.

Trasmediterránea, one of Spain’s best-known maritime transport operators, wanted to modernize two key areas of its day-to-day operations: employee training and passenger services at maritime stations. To do so, together with WTE, it rolled out digital self-service solutions that simplify processes, centralize management, and improve the experience for both staff and travelers.

On the internal side, Trasmediterránea implemented an online training portal that gives all employees easy access to a wide range of learning activities—some mandatory (linked to professional role requirements) and others voluntary to enhance qualifications. A critical success factor was ensuring data synchronization between mobile and fixed locations, so user management, enrollments, reporting, and access control remain unified and fully consistent. To address this, WTE’s software development team delivered a tailored solution that keeps information coherent and centrally managed.

On the passenger-facing side, Trasmediterránea deployed self-service ticketing and information systems in maritime stations. The solution included self-service kiosks for boarding pass issuance, an intuitive user interface, and seamless integration with Trasmediterránea’s internal systems. The full kiosk fleet was actively monitored using WTE’s GAM Monitor to maximize operational availability and enable rapid incident response—while also using GAM to supervise the stations’ arrival and departure information screens for uninterrupted, real-time communication.

GAM from World Tech Enterprises is at the core of a self-service ticketing transformation for Alsa, one of Spain’s leading passenger transport companies with extensive intercity, regional, and international bus services. By modernizing how tickets are sold in stations across the country, Alsa has been able to reduce operating costs while improving the passenger experience.

WTE designed and delivered more than 140 Self-Service Ticketing Kiosks deployed in bus stations throughout Spain, each with a user-friendly sales interface integrated directly with Alsa’s booking systems. The kiosks support multiple payment methods—cash, EMV card, and loyalty card—so passengers can purchase or collect tickets quickly and independently, easing queues at staffed counters and extending sales capacity during peak periods.

Behind the scenes, the entire sales network is supervised through GAM, which provides real-time monitoring and BI capabilities to analyze peak passenger hours, sales per machine/day/hour, payment method usage, incident patterns, and demand predictability. An intelligent incident management layer uses AI to anticipate and manage failures before they impact service, ensuring continuous operation of the kiosks and enabling Alsa to make data-driven decisions that further optimize performance and customer satisfaction.

GAM from World Tech Enterprises is at the heart of a mission-critical service that keeps Terminal 4 at Adolfo Suárez Madrid–Barajas Airport running smoothly for Iberia and IAG. Iberia is Spain’s flagship airline, and IAG (International Airlines Group) is one of the world’s largest airline groups, bringing together leading carriers such as British Airways, Iberia, Vueling, and Aer Lingus.

Through GAM, WTE provides comprehensive management and control of key airport operations at Terminal 4, covering ticket check-in, baggage handling, aircraft wing and ramp software, pilot navigation support systems, VIP lounges, and other passenger and ground services. The platform delivers real-time monitoring and control, enabling teams to anticipate incidents, coordinate stakeholders, and maintain high service levels in an extremely demanding operational environment.

Over the years, WTE has progressively embedded AI capabilities into GAM, using data-driven insights to optimize processes and accelerate the rollout of new features. This continuous innovation has allowed Iberia and IAG to operate with greater agility and resilience, reduce downtime and bottlenecks, and offer a more seamless, cutting-edge experience to passengers and crews across Terminal 4.

GAM from World Tech Enterprises powers a modern automated ticketing solution for Monbus, a major Spanish transportation company that operates intercity and regional bus routes across much of Spain, with a strong focus on reliable, efficient passenger service. Monbus needed a way to streamline sales on key high-traffic routes while maintaining service quality for travelers.

To meet this need, WTE delivered a complete bus ticketing system built around self-service kiosks, a user-friendly sales interface, and tight integration with Monbus’s existing back-office systems. The kiosks allow passengers to purchase tickets quickly and independently, reducing queues at staffed counters and extending sales capacity during peak travel times on routes such as the Aerobus Barcelona–Airport service and the Madrid–Vigo line.

All kiosks are continuously supervised through GAM, which provides real-time monitoring of device status, transactions, and incidents across the network. This centralized control enables rapid detection and resolution of issues, supports data-driven optimization of sales performance, and ensures a reliable, convenient ticketing experience for Monbus passengers.

Companies often struggled to stay informed about the numerous grant opportunities available to them. Until now, the client's team manually compiled a catalog of funding opportunities and matched them to client company profiles—a laborious and time-consuming process.

This project proposed the creation of an automated system capable of extracting structured data from grant documents and linking relevant opportunities to client companies. The solution replaced manual data entry with an AI-assisted workflow, increasing the number of opportunities identified per client and reducing response times from days to seconds. By using natural language processing (NLP) combined with deterministic business rules, the system ensured high accuracy in information extraction, generating standardized tags aligned with the existing profile database.

Thanks to the use of AIPA AI, the project achieved a 60% saving compared to the initially estimated time, demonstrating the effectiveness of the approach adopted and the positive impact of technological modernization on the client's processes.

AIPA played a pivotal role in helping Yves Rocher modernize how it captures and uses customer data across its retail network. Leveraging AIPA, WTE developed a mobile, multi-device CRM application that enables store staff to register customers quickly, build rich profiles, and track individual interactions over time, directly boosting engagement and loyalty.

Customer information captured in the app is seamlessly synchronized with Yves Rocher’s headquarters in France, ensuring a single, consolidated view of each customer across all channels. This unified data foundation empowers marketing and customer service teams to design more personalized campaigns, measure results more effectively, and continuously refine the brand’s loyalty strategy.

The project involved replatforming the POWR:Run data system, based on Google Sheets, into a modern architecture on Google Cloud Platform (GCP), with BigQuery as its analytical core. The goal was to improve the system's performance, governance, and scalability by adopting a multi-layered, extensible data model inspired by Data Vault principles and domain-based design.

ELT pipelines were implemented to integrate data from external sources such as PJM MSRS and Market Gateway, capturing near real-time operational metrics from the electricity market. Furthermore, control and audit mechanisms and optimized views for Business Intelligence (BI) were incorporated, resulting in a more traceable, efficient platform ready for advanced analytics.

Asisa, one of Spain’s leading health insurers, wanted to transform how patients manage their medical appointments in clinics and hospitals. To achieve this, a self-service solution was implemented that allows patients to handle in-person appointments without going through reception, significantly reducing queues and freeing up staff for higher-value tasks.

The system is based on self-service kiosks where users can search the medical directory, schedule or modify appointments, change specialties, and print test results and medical reports through an intuitive healthcare-focused interface. Each kiosk includes ID and health card readers, report printers, and appointment confirmation printers, all seamlessly integrated with hospital information systems so data flows securely and in real time.

The entire infrastructure is continuously monitored with GAM Monitor, which supervises kiosk and system status to ensure high availability, rapid incident resolution, and uninterrupted service for Asisa’s patients and healthcare professionals.

AIPA was the driving force behind a high-impact modernization of a mission‑critical batch process at Ocaso, one of Spain’s leading insurance companies specializing in life and non‑life products with a long tradition of stability and customer service. By applying AIPA to analyze and transform complex legacy logic, the project focused on reducing risk, improving maintainability, and strengthening the insurer’s regulatory reporting capabilities.

The batch process, originally implemented in COBOL, Natural, and operating system scripts, ran quarterly and was essential for generating solvency information, grouping data by business line and by Life and Non‑Life categories to meet strict regulatory requirements. Using insights generated by AIPA, the team migrated this process to a modern architecture based on Java Spring Batch, preserving all business functionality and the accuracy of results while gaining the scalability, observability, and integration benefits of current technologies.

Thanks to AIPA’s automation and code‑analysis capabilities, the project achieved a 60% reduction in the initially estimated timeline, allowing Ocaso to realize the benefits of modernization much sooner. This acceleration not only reaffirmed the value of technological innovation but also delivered a tangible boost in operational efficiency and confidence in the robustness of the insurer’s solvency reporting.

Homepaq project: In collaboration with Azkoyen, WTE designed and delivered the first parcel kiosk network for Correos, the Spanish postal service, launching the pioneering HOMEPAQ solution that redefined home logistics in the 2010s. The system introduced delivery and collection lockers that brought parcel services closer to end customers while relieving pressure on traditional post offices.

Powered by the GAM monitoring platform, Correos gained real‑time visibility into kiosk performance and incidents, enabling faster resolution and generating substantial operational savings. An initial experimental phase deployed more than 300 kiosks across Spain, proving the model and setting a new benchmark for logistical efficiency. Building on this success, a second phase scaled the rollout to 2,500 HOMEPAQ kiosks nationwide, consolidating Correos’ position as an innovator in last‑mile delivery.

Dropbox Project:As part of Correos’ strategic initiative to modernize and redesign its post offices, the organization set out to automate parcel delivery in branches to improve customer experience and optimize staff workloads. WTE developed a pioneering in‑office solution centered on a self‑service kiosk equipped with integrated payment methods and a parcel scale, enabling customers to manage the entire shipping process independently.

Behind the scenes, the solution runs on a robust software platform that combines an intuitive user interface, email system integration for notifications, and seamless connectivity with Dropbox, an electronic “mailbox” module where customers deposit parcels after weighing and payment. The entire ecosystem is supervised by the GAM Monitor platform, which continuously tracks the status of kiosks and Dropbox units to ensure reliability, rapid incident response, and a consistently high‑quality service.

AIPA was the engine behind a high-impact billing modernization for TURESPAÑA, compressing delivery time and reducing risk while moving a critical .NET Framework application to a modern .NET Core and Angular stack. TURESPAÑA is Spain’s national tourism agency, responsible for promoting Spain as a travel destination worldwide and coordinating key marketing and promotional activities that support the country’s tourism industry.

Working with World Tech Enterprises, TURESPAÑA used AIPA to analyze the legacy codebase, surface hidden dependencies, and guide the migration roadmap so the team could focus on redesigning the experience rather than manually untangling old logic. The application was rebuilt on .NET Core for the backend and Angular for the frontend, dramatically improving performance, maintainability, and scalability and aligning the platform with current technology standards.

The presentation layer was completely re-engineered in Angular to deliver a faster, more intuitive, and fully responsive interface for finance and operational users. At the same time, all key integrations with external services were upgraded and optimized to support new API versions, significantly improving reliability and the speed and efficiency of communication between systems.
By combining AIPA’s intelligent analysis with expert delivery, TURESPAÑA gained a future-ready billing platform that is easier to evolve, simpler to integrate with other tourism systems, and better positioned to support the agency’s mission of promoting Spain globally.

The Royal Household of Spain (Casa Real), the institution responsible for managing the Spanish Royal Family’s official affairs, staff, and properties, engaged WTE to modernize a suite of critical internal applications. These tools, used by multiple departments, supported core processes such as resource planning, task tracking, project control, document management, and operational reporting.

The project focused on migrating these legacy applications to a modern architecture based on .NET technology, replacing outdated components with a more secure, efficient, and scalable platform. By modernizing the technological infrastructure and improving integration with other corporate systems, Casa Real gained more reliable, maintainable tools that better support the daily operations and long term management of the Royal Household’s activities.

AIPA was at the heart of a strategic modernization initiative for the Madrid City Council, guiding how critical applications could move off IBM platforms and onto modern technologies. By using AIPA to analyze existing systems, the project focused on reducing obsolescence risk, lowering maintenance costs, and creating a clear roadmap for future evolution.

To structure the work, the team applied a clearly defined three-phase methodology fully aligned with the technical requirements of the tender. Each phase generated concrete, decision-ready deliverables that fed into the next, ensuring an orderly, traceable, and comprehensive execution from initial assessment through to final recommendations.

Across all phases, advanced AI techniques and specialized language models were used to perform in-depth code and architecture analysis, as specified in the tender. This made it possible to pinpoint risks, uncover modernization opportunities, and recommend optimal migration strategies for each application, turning a complex legacy landscape into a prioritized, actionable modernization plan.

AIPA was the cornerstone of a strategic consulting engagement for the Spanish Ministry of Police, designed to unlock the full potential of its critical applications through Artificial Intelligence. The project focused on identifying where AI could deliver the greatest operational impact, from efficiency gains to better decision-making, while ensuring alignment with the Ministry’s security and regulatory requirements.

Within this framework, WTE led a comprehensive program of work to analyze and diagnose the Ministry’s key systems in depth, reviewing both individual applications and interconnected platforms. Building on these findings, the team proposed innovative, AI-powered solutions—driven by AIPA—that optimized performance, automated repetitive processes, and improved the overall intelligence and responsiveness of the Ministry’s technology landscape.

A digital tool in Access used by the Spanish Interior Ministry was unable to evolve without the support of staff who knew how it worked and how to migrate it.

Thanks to AIPA, a successful migration to Spring and Angular was achieved, allowing for the implementation of new functionalities.

This project resulted in a 30% time savings and continuous improvement of the tools.

AIPA was the engine behind two high-impact modernization projects for the Government of the Community of Madrid, compressing timelines and maximizing return on investment.

First, AIPA accelerated the migration of a Figma-designed application to Angular, enabling the team to transform 72 detailed Figma screens into a fully functioning Angular front end in just 2 months. The significant project time savings translated into a 40% ROI, while preserving design fidelity and improving maintainability.

In a second initiative, AIPA supported the migration of an Oracle Forms application to a modern Spring and Angular stack. Beyond straightforward code migration, the team refreshed the entire visual layer to align with the latest public administration style guidelines, delivering a cleaner, more consistent user experience. This migration was also completed in only 2 months and achieved a 60% ROI, underscoring the combined impact of AIPA and the delivery team on speed, quality, and business value.

Asseco data system

 

AIPA was the catalyst for a rapid, high-impact modernization of an ERP system that underpins outsourced payroll and Human Resources services for the Polish government. The solution is delivered by Asseco Poland as an application managed service, ensuring ongoing operation, support, and continuous improvement for public-sector HR and payroll processes.

By automating key parts of the transformation, AIPA enabled the migration of a legacy Oracle Forms–based ERP to a modern Spring and Angular architecture in a fraction of the usual time, while maintaining full functional coverage across payroll and HR workflows. Working closely with the client, the team rebuilt the user experience using the administration’s own component library and design standards, replacing outdated interfaces with a clean, consistent, and fully updated front end tailored to real user needs.

This approach delivered a system that is not only technologically current but also easier to maintain, extend, and integrate with other platforms, which is essential for a long-term managed service model. What had originally been scoped as a three-year effort was completed in just one year, unlocking value much sooner and minimizing disruption to the public administration’s operations. The project achieved a 66% return on investment, demonstrating how AIPA and the expert delivery team turned a complex legacy challenge into a strategic, service-based success for the client.

 

GAM from World Tech Enterprises sits at the heart of a smarter, automated visitor experience for Novo Nordisk, replacing manual check-in with a monitored, self-service flow that strengthens both security and efficiency.

Novo Nordisk is a leading global healthcare company founded in 1923 and headquartered in Denmark, focused on defeating serious chronic diseases such as diabetes and obesity through innovative medicines and long-term health solutions.

For one of its corporate sites, WTE implemented a self-service check-in kiosk that captures visitor information, takes a photo, and instantly issues a personalized access card, all fully integrated with the organization’s access control system.
GAM continuously supervises the kiosk network and related devices, tracking status, usage, and incidents in real time so facilities and security teams can detect issues early, optimize performance, and keep visitor flows running smoothly without overloading reception staff.

 

AIPA (Artificial Intelligence Project Assistant) helped transform how Rovi maintains and evolves a critical pharmaceutical application built on Microsoft Access, turning what had been a fragile legacy tool into a continuously improving, data‑reliable platform.

Rovi is a Spanish specialty pharmaceutical company, founded in 1946 and headquartered in Madrid, focused on the research, development, manufacturing, and marketing of innovative drugs and contract manufacturing services in more than 60 countries.

Working with World Tech Enterprises, Rovi used AIPA to analyze the existing Access solution, prioritize enhancements, and streamline the development of new features while reducing manual effort and risk in day‑to‑day changes. The engagement combined AI‑assisted code analysis with expert consulting to keep the application aligned with evolving regulatory requirements and internal processes in a highly regulated pharmaceutical environment.

The team delivered specialized technical support to optimize queries, forms, and databases, integrate the application with other corporate systems and external data sources, and improve incident resolution so that information remained consistent, traceable, and reliable. AIPA also supported corrective, preventive, and evolutionary maintenance work, helping to safeguard performance, stability, and security while giving Rovi a more predictable, scalable way to extend the platform over time.

By combining a flexible, personalized consulting model with AIPA’s intelligent agents, Rovi maintained and enhanced the operational efficiency of its Access‑based pharmaceutical application, kept the solution technologically current, and ensured tight alignment with its strategic and regulatory processes.

 

AIPA-powered modernization helped Pulso dramatically accelerate the transformation of a critical Oracle Forms application, cutting delivery time by 60% while strengthening the digital foundation for its well-being services.

Pulso Group is a leading European specialist in mental health and organizational well-being, offering Employee Assistance Programmes, strategic well-being consulting, and digital tools like the Re-Boost app to support psychosocial well-being at work.

In this project, a key module was migrated from Oracle Forms to a modern Angular frontend and C# backend while preserving the existing database, improving scalability, usability, and ease of integration with other systems.

Using a modular approach, each component was analyzed and migrated, PL/SQL business logic was rewritten into a RESTful C# API layer, and a modern Angular UI with DevExtreme components delivered a cleaner, more intuitive user experience for Pulso’s clients and internal teams.

Glint needed to migrate an ERP system with millions of lines of code, which was complex and time-consuming. Thanks to AIPA, the ERP was successfully migrated, and new features are still being implemented.
This has resulted in a 40% reduction in execution time and the inclusion of new functionalities.

 

AIPA was the catalyst for a high-stakes core banking modernization at Bank of Africa Europe, helping the institution move a critical Oracle Forms module to a modern, flexible architecture. Bank of Africa Europe is a European banking group focused on serving corporate and individual clients with cross-border financial services, combining African market expertise with a strong presence in key European financial centers.

At project start, the bank’s essential business processes and a large amount of core logic were tightly embedded in Oracle Forms and PL/SQL, making change slow, risky, and expensive. Using AIPA to analyze and accelerate the transformation, the solution migrated this module to a state-of-the-art stack with Spring Boot on the backend and React on the frontend, both in their latest versions.

The overriding goal was full functional parity, ensuring that every business rule, user interaction, and behavior present in the legacy Oracle Forms application was faithfully preserved in the new Spring Boot and React applications. By combining AIPA-driven analysis with expert delivery, the bank gained a modern, maintainable platform that is easier to evolve and integrate with other systems, while the project’s return on investment exceeded 40%, clearly validating the modernization strategy.

 

Digital Transformation of the BFG System
Complete modernization of the Polish BFG’s banking data management system, transforming a legacy Delphi application into a state-of-the-art web platform. A full-stack solution built with cutting-edge technologies (Angular 18, Spring Boot 3, PostgreSQL) that delivers multilingual management, intelligent validations, bulk data import/export, and an outstanding user experience. A project that showcases our ability to migrate mission-critical systems while preserving data integrity and significantly improving productivity.